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Privacy Policy

Thank you for visiting Hayaa Matrimony. Your privacy is important to us, and we are committed to protecting your personal information and treating it responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and app. By using Hayaa Matrimony, you agree to the practices described in this policy.

We may occasionally update this policy to reflect changes to our services, legal requirements, or security practices. Any updates will be posted on this page.

Who We Are

Hayaa Matrimony is a marriage focused platform created to help Muslims find a suitable spouse in a respectful and serious environment.

We aim to provide a safe, modest, and trustworthy experience for our users while respecting privacy and personal data.

Information We Collect

We may collect personal information that you voluntarily provide when creating an account, completing your profile, contacting us, or using our services.

This may include:

  • Name
  • Email address
  • Profile details and preferences
  • Photos uploaded by users
  • Messages or communications sent through the platform
  • Device and browser information
  • IP address and usage information

You should avoid sharing highly sensitive personal, financial, or private information with other users unless you are fully comfortable doing so.

How We Use Your Information

We use personal information to operate and improve Hayaa Matrimony and to provide users with a better experience.

Your information may be used to:

  • Create and manage your account
  • Display your matrimonial profile to other users
  • Help users connect and communicate
  • Provide customer support
  • Improve website performance and user experience
  • Prevent fraud, abuse, or misuse of the platform
  • Send important updates or service notifications
  • Send newsletters or promotional emails where permitted

Legal Basis For Processing

Under applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR), we process personal information only where we have a lawful basis to do so.

These legal bases may include:

  • Your consent
  • Providing services requested by you
  • Compliance with legal obligations
  • Legitimate interests in operating and securing the platform

Cookies and Tracking Technology

Hayaa Matrimony may use cookies and similar tracking technologies to improve website functionality and understand how visitors use the platform.

Cookies may help us:

  • Remember user preferences
  • Improve website performance
  • Understand visitor activity and traffic
  • Provide a smoother browsing experience

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Profile Visibility and User Responsibility

Certain profile information may be visible to other registered users depending on your account settings and platform features.

Users are responsible for the information they choose to share on their profiles or through private communication.

We encourage users to exercise caution, good judgement, and modesty when communicating with others online.

Sharing of Information

We do not sell or rent your personal information to third parties.

Information may only be shared where necessary to:

  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Prevent fraud or unauthorized activity
  • Protect the rights, safety, and security of users or the platform
  • Work with trusted service providers assisting in website operations

Any third parties assisting us are expected to keep information secure and confidential.

Data Security

We take reasonable security measures to help protect personal information from unauthorized access, misuse, disclosure, or loss.

Access to personal information is limited to authorized individuals who require access for legitimate operational purposes.

While we work hard to protect user data, no internet transmission or storage system can ever be guaranteed to be completely secure.

Data Retention

We keep personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain platform security.

Users may request account deletion or removal of personal data by contacting us through the website.

Your Rights

Under UK GDPR and applicable data protection laws, users may have the right to:

  • Request access to their personal information
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Object to certain processing activities
  • Request restriction of processing
  • Withdraw consent where applicable

Requests relating to personal data may be submitted through the contact methods provided on the website.

International Data Transfers

Some services or providers used by Hayaa Matrimony may process information outside the United Kingdom.

Where this occurs, reasonable steps are taken to ensure that personal information remains protected in accordance with applicable privacy and data protection laws.

Children's Privacy

Hayaa Matrimony is intended only for individuals aged 18 and over.

We do not knowingly collect personal information from anyone under the age of 18.

Email Communications

Users may receive emails related to account activity, matches, platform updates, or optional newsletters.

Users may unsubscribe from promotional emails at any time using the unsubscribe link included in such communications.

Third Party Links

Our website may contain links to third party websites or services.

We are not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy policies of any third party sites they visit.

Changes To This Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page. Continued use of the website after updates are posted will constitute acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the contact methods provided on the website.